Kerry Toyota's top priority has always and will always be to provide our customers exceptional service in all areas of our business- sales, service, and parts. We view the below accolades from Toyota as confirmation from our valued customers that we're achieving this goal.
"These awards are the result of the collective efforts of all Kerry Toyota employees. From top to bottom, from one department to the next, all our employees are focused on delivering our customers an exceptional experience at our store," comments Mark Stein, Kerry Toyota General Manager.
President Award 2009, 2010 and 2011
Each year, Toyota Motor Sales recognizes its stellar dealerships with the prestigious President's Award. It's a very high honor a dealership can receive from Toyota, and is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction.
One of Toyota's primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step - but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify as a President's Award winner, dealerships must excel in each of a series of categories, including Customer Sales Satisfaction and Customer Service Satisfaction. Dealerships which meet the requirements in all categories receive name badge recognition at all dealer events, national recognition in an Automotive News advertisement and, of course, the beautiful President's Award Tiffany crystal trophy.
Sales Excellence 2009 and 2010
Service Excellence 2009 and 2010
Parts Excellence 2011